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PLNU Mail Services changes method of delivery on-campus

The days of getting packages delivered straight to the dorms are over.

There is a new location at mail services called “package pick up” where students can come pick them up themselves instead.

Each package is scanned and brought into the package pick up room. They are organized alphabetically by last name and dorm room to make the sorting process faster. Students have to sign for their package and then they take it back to their living area.

An email is sent out to students when their package has arrived on campus and when mail services have scanned it in. The hours students can pick up their package are posted outside mail services leaving students the option to pick it up between classes or even on the weekend.

Previously, students picked up packages at the box in their residence halls, but now visits to the box are infrequent.

“It is a lot easier not having to deal with the packages for one thing. But not as many people come to the box either without mail,” Resident Assistance C.C. Virtue said.

The box used to be a place for people to get to know each other and talk to residential life staff, however, with the new package pick up system, there is no middleman, which allows students to receive their mail faster.

“The resident box creates opportunity for residents to connect to RA staff. It is a central place for needs to be met and the mail had helped with this,” said Kayliegh Hofer, resident director of Nease floors five through eight.

Letters are still taken to the student’s dorms and put in their mailboxes. If there are a lot of packages for one student they are offered a dolly to wheel them back to their dorm or they can schedule a time with mail services to have them driven down and delivered.

“Package pick up lets us keep control of the packages and offers students a wider time frame to pick up packages than what the box hours are. It is more convenient for students,” said Christina Holt, head of mail services.


Senior Gabbi Noa, prepares to give a student their package by checking it out of the system.
A student picks up his package at the “Package Pick Up” location behind Cabrillo in the Cabrillo Annex next to Conference Services.